Terms of Use

Last updated: 12 August 2026

1. Who we are

The Cutover Manager platform at community.cutovermanager.com ("the Platform") is operated by Cutover Manager Services Ltd ("we", "us", "our"), a company registered in England and Wales under company number 14519429, with its registered office at 224 Bournemouth Road, Chandler's Ford, Eastleigh, SO53 3AF, England.

You can contact us at privacy@cutovermanager.com.

2. Agreement to these terms

By creating an account or using the Platform you agree to these terms. If you do not agree to them, do not use the Platform.

These terms should be read together with our Privacy Policy, which explains how we handle personal data.

3. What the Platform is — and what it is not

The Platform is a directory and introduction service for the cutover management profession. Cutover managers publish professional profiles; clients and agencies search those profiles and contact the people they are interested in.

Engagements that result from the Platform can take two forms:

Scenario A: CMS Supply Model In some cases, a client engages Cutover Manager Services Ltd ("us") to supply the services of a cutover manager found on the Platform. In this case:

  • We are a party to the engagement with the client.
  • We enter into a supplier agreement with the cutover manager.
  • We assign specific clients and work to the cutover manager.
  • We negotiate rates and manage the engagement on the client's behalf.
  • We conduct Baseline Personnel Security Standard (BPSS) vetting on all suppliers before engagement, including identity verification, right-to-work checks, criminal records disclosure, and employment history verification.
  • We are responsible for supply, performance and compliance.

Scenario B: Direct Contract Model In other cases, a client contracts directly with a cutover manager found on the Platform, with no CMS involvement. In this case:

  • We are NOT a party to the engagement.
  • We do not employ, engage, supply or supervise the cutover manager.
  • We do not negotiate, set, guarantee or process rates, fees or payments.
  • We are not an agent of either side.
  • Any contract for services is agreed directly between the client and the cutover manager, on whatever terms they agree between themselves.

In both scenarios: Each party is responsible for its own due diligence, contracting, insurance, tax, compliance and professional indemnity, except where CMS has expressly contracted to supply services (Scenario A), in which case CMS's responsibilities are as described above.

4. Accounts and eligibility

To use most features you need an account. By registering you confirm that:

  • you are at least 18 years old;
  • you are acting for business purposes, either on your own account as an independent professional or on behalf of an organisation you are authorised to represent;
  • the information you give us is accurate, current and complete, and you will keep it that way;
  • you will hold one account only, and will not share your login credentials or let anyone else use your account.

You are responsible for everything done through your account. Tell us promptly at privacy@cutovermanager.com if you believe it has been compromised.

5. Approval, and what "Verified" means

Cutover manager profiles are reviewed by us before they become publicly visible. A profile that has been reviewed and approved displays a Verified badge.

The badge means that we have reviewed the profile and consider it a genuine, plausible representation of a working cutover manager. It is not a qualification check, a reference check, a background check, a right-to-work check or a guarantee of competence, availability or conduct, and it does not transfer any of the due diligence in section 3 to us.

We may decline to approve a profile, or withdraw approval, at our discretion — including where information appears inaccurate, misleading or incomplete. Where we withdraw approval from an existing member we will tell you why and give you 30 days' notice, unless the reason involves unlawful content, a security or fraud concern, or a legal obligation on us to act sooner.

6. Content you publish

You keep ownership of everything you put on the Platform — your profile, work history, images, documents and messages ("Your Content").

You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce and display Your Content for the purpose of operating and promoting the Platform, for as long as you choose to publish it. This licence ends when you remove the content or close your account, except for copies retained in backups or where we are required to keep them by law.

You confirm that you have the right to publish Your Content, and that it:

  • is accurate and not misleading, particularly about your experience, qualifications and availability;
  • does not infringe anyone else's rights, including copyright and trade marks;
  • does not disclose your clients' confidential information. Cutover work is frequently covered by confidentiality obligations — describing an engagement publicly may breach an agreement you have signed. That is your responsibility to manage, not ours;
  • does not contain personal data about anyone else without a lawful basis for publishing it.

We may remove or hide content that breaches these terms, and may suspend or close an account that repeatedly does so. We are not obliged to monitor content, and we do not check it for accuracy before publication except through the approval step in section 5.

7. Acceptable use

You must not:

  • use the Platform for anything unlawful, fraudulent or deceptive;
  • misrepresent who you are or who you work for;
  • scrape, harvest, copy or systematically extract profiles or contact details, by any means including automated ones;
  • use contact details obtained through the Platform for unsolicited marketing, recruitment spam or any purpose other than a genuine enquiry about cutover work;
  • upload malware, attempt to gain unauthorised access, or interfere with the operation or security of the Platform;
  • resell or commercially exploit access to the Platform or its content.

8. Messaging

The Platform provides direct messaging between members. Messages are private between the participants, but they are not confidential from us: we store them, and we may access them where necessary to operate the service, investigate a report, enforce these terms or comply with a legal obligation.

Do not send payment details, credentials, or sensitive personal information through the messaging system.

9. Reviews

Companies may leave reviews of cutover managers they have worked with. Reviews must be honest, based on genuine first-hand experience, and relevant to professional work.

We do not verify that a working relationship took place, and a review is the opinion of the person who wrote it, not a statement by us. We may remove reviews that are abusive, discriminatory, defamatory, obviously false, or posted for a competitive or retaliatory purpose.

If you believe a review violates these standards, contact us at privacy@cutovermanager.com with evidence of the violation. We will review your request and respond within 14 days.

10. Fees

Platform access is currently free for all members.

Scenario A (CMS Supply): If we supply your services to a client, we may charge the client a fee or commission. We do not charge cutover managers a fee for this service.

Scenario B (Direct Contract): If you contract directly with a client found on the Platform, no fees are payable to CMS.

If we introduce charges for Platform access we will give you at least 30 days' notice before they apply to you, and you will be able to close your account before they take effect rather than pay them.

The Employment Agencies Act 1973 applies to Scenario A engagements, as CMS engages and supplies cutover managers to work under a client's direction on temporary assignments. In accordance with the Act, CMS does not charge cutover managers a fee for Scenario A engagements — we charge the client only. Cutover managers engaged under Scenario A do so via their own limited company and, together with the individual performing the Services, give notice to opt out of the Conduct of Employment Agencies and Employment Businesses Regulations 2003, as set out in the relevant contractor agreement.

11. Availability

We aim to keep the Platform available but do not guarantee it. We may suspend, withdraw or restrict all or part of it for maintenance, security or business reasons, and we may change its features at any time.

12. Suspending or closing accounts

You may close your account at any time from your account settings. What happens to your data when you do is described in the Privacy Policy.

We may suspend or close your account if you breach these terms, if we are required to by law, or if we stop operating the Platform. Except where the breach is serious — unlawful content, fraud, a security risk, or a legal requirement to act immediately — we will give you 30 days' notice and tell you why.

13. Our intellectual property

The Platform itself, including its design, layout, branding, text and software, belongs to us or our licensors. You may not copy, reproduce or reuse it except as necessary to use the Platform normally.

14. Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Subject to that, and because the Platform is provided to business users:

  • We provide the Platform "as is". We do not warrant that profiles, reviews or any other member content are accurate, complete or current, and we exclude the implied warranties permitted by law to be excluded.
  • We are not liable for anything arising out of a Scenario B engagement (direct contract between members) — including work not done, work done badly, non-payment, or any dispute between a client and a cutover manager.
  • We are not liable for loss of profit, loss of business, loss of contracts, loss of anticipated savings, loss of data, or any indirect or consequential loss.
  • Our total liability to you in connection with the Platform is limited to £500.

For Scenario A (CMS Supply): liability exclusions and caps apply, except where we have expressly contracted to supply services, in which case our liability is limited as stated above and our insurance requirements apply.

15. Links to other sites

The Platform contains links to third-party websites, including members' own sites and LinkedIn profiles. We do not control them, do not endorse them, and are not responsible for their content.

16. Privacy

Our Privacy Policy explains what personal data we collect, why, and what rights you have. It forms part of your agreement with us.

17. Changes to these terms

We may update these terms. If a change materially affects your rights or obligations we will give you at least 30 days' notice by email or through the Platform before it takes effect. Continuing to use the Platform after that means you accept the change.

18. Governing law

These terms, and any dispute arising out of them or the Platform, are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

19. Contact

Cutover Manager Services Ltd 224 Bournemouth Road, Chandler's Ford, Eastleigh, SO53 3AF, England Company number 14519429 privacy@cutovermanager.com

Questions about this document? privacy@cutovermanager.com